Privacy Policy

This Privacy Policy explains how Stride Pest Control (“we,” “us,” or “our”), including our Austin Pest Control division, collects, uses, maintains, and discloses your information when you visit our website or engage with our services.

Information We Collect

We collect personal information that you provide to us directly, such as:

• Name

• Email address

• Phone number

• Mailing address

• Service address

• Payment information (when processing service charges)

• Any other information voluntarily submitted through forms, emails, phone calls, or other communications

We also gather non-personal data for analytics and website security purposes, such as browser type, operating system, IP address, and usage information.

How We Use Your Information

Your information may be used to:

• Provide and fulfill the pest control services you request

• Respond to inquiries or customer service requests

• Process payments and send service communications

• Improve, personalize, and analyze our website and services

• Send occasional emails about promotions, updates, or services (you may opt out at any time)

• Comply with legal and regulatory obligations

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with trusted third-party service providers and partners who assist us in operating our business and providing you with service (such as payment processors, scheduling platforms, or marketing services) under strict confidentiality agreements.

We may disclose your information:

• As required by law, legal process, or government request

• To defend our rights, property, or safety, or that of our users or the public

• With your consent or at your direction

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure. You provide information at your own risk.

Cookies and Tracking

Our website may use cookies and other tracking technologies to enhance user experience and collect usage data. You can adjust your browser settings to control cookies.

Data Retention

We retain personal information only as long as necessary for the purpose for which it was provided, to comply with legal requirements, and to resolve disputes.

Your Rights and Choices

You may request access to, correction, or deletion of your personal information by contacting us at info@stridepestcontrol.com. You can also opt out of marketing communications at any time using the unsubscribe link in our emails.

Children’s Privacy

Our services and website are not targeted to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and are effective immediately upon posting.

Contact Us

If you have questions about this Privacy Policy or our data handling practices, please contact us.